Szállítási szabályzat

Last updated: November 11, 2026

Thank you for shopping with Leocove. This policy explains how we process and ship your order, what it costs, and what to expect after you buy.

Order Processing Time

All orders are processed within 1–2 business days after payment confirmation. Orders are not processed, shipped or delivered on weekends or public holidays.

Please note: during periods of high demand, some orders may experience slight delays. We appreciate your patience and are working hard to get your order to you as quickly as possible.

Shipping Time

Standard shipping typically takes 7–14 business days after your order ships, depending on your location and local customs processing. Available shipping methods and estimated delivery times are also shown at checkout.

Delivery times are estimates, not guarantees. They may be affected by carrier delays, customs, weather, or other events outside our control.

Order Tracking

Once your order ships, you'll receive a confirmation email with a tracking number and link so you can follow your package every step of the way. Tracking information may take 24–72 hours to update after you receive it.

Shipping Rates

Shipping charges are calculated and displayed at checkout based on your destination, order weight, and selected shipping method. Free standard shipping may be available on selected orders as displayed at checkout.

Shipping Destinations

We currently ship to Australia, Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, New Zealand, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom, and United States.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes (such as VAT, GST or HST), and carrier brokerage or handling fees, depending on your country's import rules.

• If taxes and duties are calculated and collected at checkout, they will be shown before you place your order and you will not be asked to pay them again at delivery.
• If these charges are not collected at checkout, they may be due before or at delivery and are the customer's responsibility.

Customs processing may also affect delivery times. We recommend checking your local import rules before placing an order.

Address Accuracy

Please double-check your shipping address at checkout. If you need to correct it, contact us as soon as possible — we can only update the address before your order ships.

Lost, Damaged or Delayed Packages

If your order arrives damaged, is lost in transit, or is significantly delayed, please contact us at tnaford@gmail.com with your order number (and photos of any damage). We will help you resolve it with the carrier and find a solution.

Order Changes & Cancellations

Need to change or cancel your order? Contact us as soon as possible. We may be able to accommodate changes before your order ships, but once it's in transit we're unable to modify it. Refunds for cancelled orders will be processed to the original payment method.

Questions?

If you have any questions or concerns about your order, please contact us at tnaford@gmail.com — we're happy to help.